{"id":658,"date":"2017-06-27T06:45:25","date_gmt":"2017-06-27T06:45:25","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart\/demos\/?page_id=658"},"modified":"2020-09-15T11:01:27","modified_gmt":"2020-09-15T09:01:27","slug":"cesto-postavljana-pitanja","status":"publish","type":"page","link":"https:\/\/bonaturo.com\/en\/cesto-postavljana-pitanja\/","title":{"rendered":"\u010cesto Postavljana Pitanja"},"content":{"rendered":"
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INFORMACIJE U VEZI KUPOVINE<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t

Kako izvr\u0161iti kupovinu?<\/span><\/i><\/a><\/h4><\/div>
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Proces narud\u017ebe je jednostavan i kratak, a zapo\u010dinje pretragom artikala iz na\u0161eg asortimana.<\/p>\n

Korak 1<\/strong>: Artikal ili vi\u0161e njih dodajte u korpu klikom na ikonicu “dodaj u korpu” koja se nalazi pored svakog artikla. Klikom na “korpu” dobijete vi\u0161e informacija, sa mogu\u0107no\u0161\u0107u promjene koli\u010dine za narud\u017ebu. Proces za svaki naredni artikal je identi\u010dan.<\/p>\n

Korak 2<\/strong>: Ukoliko ste zavr\u0161ili s dodavanjem artikala u korpu, na vama je da potvrdite adresu za isporuku i slanje ra\u010duna.<\/p>\n

Korak 3<\/strong>: Odabir mjesta isporuke. Pored preuzimanja kupljene robe u na\u0161im trgovinama, za svoje kupce obezbje\u0111ujemo mogu\u0107nost isporuke na adresu. Kupcima je na raspolaganju na\u0161a slu\u017eba tehni\u010dke podr\u0161ke ukoliko je potrebno izvr\u0161iti odre\u0111ena pode\u0161avanja opreme.<\/p>\n

Korak 4<\/strong>: Izbor na\u010dina pla\u0107anja robe.<\/p>\n

Korak 5:<\/strong> Potvrda narud\u017ebe. Ovim je proces naru\u010divanja u na\u0161oj internet radnji zavr\u0161en. Na\u0161e osoblje \u0107e vas kontaktirati za realizaciju kupovine.<\/p>\n

Vi\u0161e informacija o statusu va\u0161e narud\u017ebe kao i pru\u017eanja pomo\u0107i prilikom naru\u010divanja mo\u017eete dobiti na broj telefona 065\/145-423 <\/strong>ili putem email-a: info@bonaturo.com<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

\u0160ta je lista \u017eelja?<\/span><\/i><\/a><\/h4><\/div>
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Lista \u017eelja je stranica na kojoj se nalaze sve proizvodi koje ozna\u010dite da vam se dopadaju pritiskom na ikonicu ispod artikla koja izgleda kao srce. Lista \u017eelja slu\u017ei za \u010duvanje svih proizvoda koja biste \u017eeljeli kupiti ili koje biste \u017eeljeli da vam neko kupi. Tako\u0111e, listu \u017eelja mo\u017eete podijeliti na dru\u0161tvenim mre\u017eama.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Koliko traje dostava?<\/span><\/i><\/a><\/h4><\/div>
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Po\u0161iljke se isporu\u010duju u roku od 48 sati (2 radna dana) od momenta potvrde i zaprimanja predra\u010duna na mail.<\/p>\n

Robu naru\u010denu u petak do 16 sati isporu\u010dujemo ponedjeljkom.
\nRobu naru\u010denu subotom i nedjeljom isporu\u010dujemo utorkom.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Mogu li provjeriti dostavljenu robu?<\/span><\/i><\/a><\/h4><\/div>
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Proizvodi budu zapakovani tako da se uobi\u010dajenom manipulacijom u transportu ne mogu o\u0161tetiti. Kupac je du\u017ean prilikom preuzimanja proizvoda provjeriti eventualna o\u0161te\u0107enja i odmah ih reklamirati dostavnom radniku koji je robu dostavio, odnosno odbiti preuzeti po\u0161iljku na kojoj su vidljiva vanjska o\u0161te\u0107enja.<\/p>\n

Kupac je obavezan prilikom preuzimanja robe potpisati otpremnicu koju Dostavlja\u010d uzima kao potvrdu o preuzimanju.<\/p>\n

Dostava se vr\u0161i do ulaza u stambeni objekt. Ukoliko se radi o stambenoj zgradi, dostavlja\u010d nije du\u017ean nositi robu do sprata na kojem se nalazi kupac, ve\u0107 do ulaza u zgradu.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Kako da izvr\u0161im reklamaciju robe?<\/span><\/i><\/a><\/h4><\/div>
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Ukoliko ste nezadovoljni sa kupljenim proizvodom, kontaktirajte nas, i mi \u0107emo se potruditi da va\u0161u \u017ealbu rije\u0161imo u najkra\u0107em mogu\u0107em roku.
\nAko ustanovite, prilikom prve upotrebe (unutar 7 dana od prijema), da je proizvod koji ste dobili neispravan, ili ne odgovara navedenim tehni\u010dkim specifikacijama koje su istaknute na samom ure\u0111aju, ambala\u017ei ili u prate\u0107oj dokumentaciji koja je prilo\u017eena uz ure\u0111aj, molimo vas da nas kontaktirate i obezbjedite nam sljede\u0107e informacije:<\/p>\n

1. Ime i prezime,<\/em><\/strong>
\n2. Naziv ure\u0111aja i serijski broj ure\u0111aja,<\/em><\/strong>
\n3. Opis reklamacije.<\/em><\/strong><\/p>\n

Podatke mo\u017eete dostaviti, putem telefona: 065\/145-423<\/strong>, ili putem email adrese: info@bonaturo.com<\/strong><\/p>\n

Nakon \u0161to zaprimimo informaciju o reklamaciji, te shodno va\u0161em opisu reklamacije, obavijesti\u0107emo vas o tome:<\/p>\n

\u2022 da li se proizvod mo\u017ee zamijeniti za novi,<\/em><\/strong>
\n\u2022 da li se mo\u017ee izvr\u0161iti povrat novca,<\/em><\/strong>
\n\u2022 ili se proizvod mora poslati u ovla\u0161teni servis.<\/em><\/strong><\/p>\n

Da biste ostvarili pravo na reklamaciju, potrebno je da sa\u010duvate originalnu ambala\u017eu sa svom prate\u0107om opremom i dokumentacijom, s kojom je proizvod bio originalno isporu\u010den, te da obezbijedite ra\u010dun i garanciju. Ure\u0111aj mora biti bez fizi\u010dkih o\u0161te\u0107enja te bez vidljivih tragova, kori\u0161tenja i habanja.<\/p>\n

U slu\u010dajevima kad se proizvod mo\u017ee zamjeniti za novi, i kad se za proizvod mo\u017ee vratiti novac, na va\u0161u adresu \u0107emo poslati dostavnu slu\u017ebu, koja \u0107e preuzeti reklamirani proizvod i vratiti na na\u0161e skladi\u0161te. Kad proizvod stigne na skladi\u0161te, informisa\u0107emo vas o povratu novca\/slanju zamjenskog proizvoda.<\/p>\n

Ako je po\u0161iljka o\u0161te\u0107ena u transportu, takva su o\u0161te\u0107enja vidljiva pri preuzimanju po\u0161iljke, te vas u tom slu\u010daju molimo da po\u0161iljku ne preuzimate.<\/p>\n

Molimo vas da nas kontaktirate kako bismo u \u0161to kra\u0107em roku provjerili stanje po\u0161iljke i poslali novu.<\/p>\n

Nastoja\u0107emo da, na obostrano zadovoljstvo, rije\u0161imo Va\u0161u reklamaciju.<\/p>\n

Radno vrijeme telefonskih operatera je radnim danom od 08:00 do 16:30h.
\nVikendom i praznicima korisni\u010dka podr\u0161ka nije dostupna.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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INFORMACIJE U VEZI PLA\u0106ANJA<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t

Kako sve mogu platiti robu?<\/span><\/i><\/a><\/h4><\/div>
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Pru\u017eamo vam 4 mogu\u0107nosti pla\u0107anja va\u0161e naru\u010dene robe:<\/p>\n

    \n
  1. pla\u0107anje u poslovnici;<\/li>\n
  2. pla\u0107anje putem \u017eiro racuna;<\/li>\n
  3. pik-pay – pla\u0107ajte elektronski;<\/li>\n
  4. pla\u0107anje pouze\u0107em;<\/li>\n<\/ol>\n

    Na\u010din pla\u0107anja birate u procesu same narud\u017ebe proizvoda.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

    Koja je cijena dostave?<\/span><\/i><\/a><\/h4><\/div>
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    Dostava robe je besplatna za vrijednost narud\u017ebe iznad 100,00 KM Za naru\u010denu robu vrijednosti do 100,00 KM dostavu napla\u0107ujemo u jednokratnom iznosu od 6,00 KM. Kupac dostavu pla\u0107a pri preuzimanju na osnovu posebne stavke na ra\u010dunu ili posebnog ra\u010duna.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

    Kada se izvr\u0161i pla\u0107anje sa kartice?<\/span><\/i><\/a><\/h4><\/div>
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    Novac u visini iznosa va\u0161e narud\u017ebe u na\u0161oj radnji se povla\u010di sa ra\u010duna nakon zavr\u0161etka procesa kupovine, Najprije morate na svojoj kartici odobriti internet pla\u0107anje kako bi se tra\u017eeni iznos mogao povu\u0107i sa va\u0161eg ra\u010duna. U protivnom, pla\u0107anje \u0107e biti odbijeno.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

    Mogu li otkazati narud\u017ebu?<\/span><\/i><\/a><\/h4><\/div>
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    Kupac mo\u017ee odustati od narud\u017ebe iz bilo kojeg razloga, u roku od 15 dana od narud\u017ebe, na na\u010din da po\u0161alje pisano obavje\u0161tenje o odustajanju od kupovine. Kupac je du\u017ean da pisano obavje\u0161tenje o odustajanju od kupovine i isporu\u010dene artikle po\u0161alje na adresu Digital PR,\u00a0 Lazari\u010dka 1, 78000 Banjaluka , o svom tro\u0161ku.<\/p>\n

    Vra\u0107eni artikli moraju biti neo\u0161te\u0107eni, neotvarani, nekori\u0161teni, u nepromjenjenoj koli\u010dini i zapakovani u originalnoj ambala\u017ei.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

    Koje su moje obaveze nakon narud\u017ebe?<\/span><\/i><\/a><\/h4><\/div>
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    Nakon narud\u017ebe, kupac je obavezan da izvr\u0161i telefonsku potvrdu kada ga neko od Biscommerce uposlenika kontaktira. Nakon potvrde narud\u017ebe od strane kupca, narud\u017eba je neopoziva.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"INFORMACIJE U VEZI KUPOVINE Kako izvr\u0161iti kupovinu? Proces narud\u017ebe je jednostavan i kratak, a zapo\u010dinje pretragom artikala iz na\u0161eg asortimana.","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-658","page","type-page","status-publish","hentry"],"yoast_head":"\n\u010cesto Postavljana Pitanja - BONATURO WEB SHOP - Priroda daje, Bonaturo \u010duva!<\/title>\n<meta name=\"description\" content=\"\u010cesto Postavljana Pitanja -\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bonaturo.com\/en\/cesto-postavljana-pitanja\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u010cesto Postavljana Pitanja - BONATURO WEB SHOP - Priroda daje, Bonaturo \u010duva!\" \/>\n<meta property=\"og:description\" content=\"\u010cesto Postavljana Pitanja -\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bonaturo.com\/en\/cesto-postavljana-pitanja\/\" \/>\n<meta property=\"og:site_name\" content=\"BONATURO WEB SHOP - Priroda daje, Bonaturo \u010duva!\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bonaturo.zdravlje\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-15T09:01:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bonaturo.com\/wp-content\/uploads\/2020\/09\/bonaturo-pozadinska.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"540\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bonaturo.com\\\/cesto-postavljana-pitanja\\\/\",\"url\":\"https:\\\/\\\/bonaturo.com\\\/cesto-postavljana-pitanja\\\/\",\"name\":\"\u010cesto Postavljana Pitanja - BONATURO WEB SHOP - Priroda daje, Bonaturo \u010duva!\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bonaturo.com\\\/#website\"},\"datePublished\":\"2017-06-27T06:45:25+00:00\",\"dateModified\":\"2020-09-15T09:01:27+00:00\",\"description\":\"\u010cesto Postavljana Pitanja -\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bonaturo.com\\\/cesto-postavljana-pitanja\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bonaturo.com\\\/cesto-postavljana-pitanja\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bonaturo.com\\\/cesto-postavljana-pitanja\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bonaturo.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u010cesto Postavljana Pitanja\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bonaturo.com\\\/#website\",\"url\":\"https:\\\/\\\/bonaturo.com\\\/\",\"name\":\"BONATURO WEB SHOP - Priroda daje, Bonaturo \u010duva!\",\"description\":\"100% prirodne tinkture, kreme i losioni za ljepotu i zdravlje organizma. 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